Data and communications
Privacy Policy
This Privacy Policy explains how Nerve handles information collected through the public website, the mobile app, newsletter or waitlist interactions, and related support communications.
Information We Collect
We collect information you choose to provide directly to us, such as when you email us, request support, create or use app features that request information, or ask to join a newsletter or waitlist.
We may also receive limited technical information automatically from our hosting, security, delivery, and app-distribution providers when you visit the website or use the app.
- Contact details such as your email address and any name you include in a message.
- The contents of your inquiry, support request, or newsletter or waitlist message.
- Basic technical data that may include IP address, browser or device type, operating system, app version, and request logs used to deliver, secure, or support the website or app.
How We Use Information
We use the information we collect to operate the website and app, reply to messages, manage interest in the product, improve the experience, and protect Nerve and its users.
- To respond to questions, support requests, and newsletter or waitlist inquiries.
- To send product updates or launch-related messages when you have asked to hear from us.
- To maintain, monitor, secure, and improve the website and app.
- To comply with legal obligations and enforce our terms.
How We Share Information
We do not sell personal information collected through the current website or app experience. We share information only when needed to operate Nerve, communicate with you, or comply with the law.
- With service providers that host, secure, distribute, or support the website, app, and related communications.
- If disclosure is reasonably necessary to comply with law, regulation, legal process, or a valid government request.
- As part of a merger, acquisition, financing, or sale of assets involving Nerve, subject to standard confidentiality protections where appropriate.
Cookies and Similar Technologies
The current public-facing experience does not use behaviorally targeted advertising. Infrastructure or platform providers may still use essential or diagnostic technologies to deliver content, prevent abuse, and monitor performance.
If we materially change our use of cookies, app analytics, or similar technologies, we will update this policy to reflect that change.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to you, operating the app, newsletter, or waitlist, maintaining business records, and meeting legal obligations.
If you ask us to delete your information, we will review the request and retain only what we need for legitimate business or legal reasons.
Your Choices and Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or additional information about your personal data.
California residents may have rights under the California Consumer Privacy Act, as amended, subject to applicable thresholds, exceptions, and verification requirements.
To make a privacy request, email NerveApp2026@gmail.com. We may need information from you to verify the request before responding.
Children's Privacy
The website and app are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the public Nerve experience.
If you believe a child under 13 has provided us personal information, contact us and we will take reasonable steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.
Please avoid sending sensitive medical, therapy, or crisis-related details through general website, app, or support channels unless specifically requested and appropriately protected.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our practices, or legal requirements. When we do, we will revise the effective date at the top of this page.
Your continued use of the site after an updated policy is posted means you acknowledge the revised policy.
Contact
Questions about this Privacy Policy or our privacy practices can be sent to Virgin Activities LLC at 379 Mark avenue, +1 (831) 4006618, or NerveApp2026@gmail.com.